Get Started: Top FAQ and Basics

What exactly is telemedicine?
  Telemedicine includes the provision of mental health and substance abuse services from a distance – such as those offered by the WeCounsel online ...
Wed, 26 Nov, 2014 at 4:43 AM
Is Inpathy HIPAA Compliant?
  Inpathy operates over a completely secure, HIPAA-compliant online platform. Inpathy has a business associates agreement with our data center to ensure...
Wed, 26 Nov, 2014 at 4:44 AM
Do providers need a special license or certification to treat clients online with Inpathy?
 Licensed mental health providers are legally permitted to treat their clients through a HIPAA compliant videoconferencing system. However, it is the ...
Wed, 26 Nov, 2014 at 4:45 AM
Can providers treat clients who live in a state where they aren’t licensed?
This is known as a “point of service” issue and the answer depends greatly on the state in question. It is commonly accepted that when a provider uses...
Wed, 26 Nov, 2014 at 4:46 AM
How do providers get paid for treating clients through Inpathy?
  Providers in the Inpathy network provide their bank account and router number in order for for client payments to be deposited into their bank acc...
Wed, 26 Nov, 2014 at 4:48 AM
Can my clients use their insurance to pay for sessions on Inpathy?
  By law, telemedicine services are currently reimbursable through Medicare and Medicaid in over forty states. Every state has different laws...
Wed, 26 Nov, 2014 at 4:50 AM
Is online treatment as effective as in-person treatment? Is this something my clients would use?
 Studies show that telemedicine not only provides a comfortable secure setting for care, but can also help improve outcomes. Click here to see how clients...
Wed, 26 Nov, 2014 at 4:50 AM
What operating systems and browsers are compatible with using Inpathy?
  Compatible Platforms Windows XP 32-bit and 64-bit Windows 7 32-bit and 64-bit Windows 8 32-bit and 64-bit Mac OSX 10.6 and later ...
Wed, 26 Nov, 2014 at 4:51 AM
How fast does my internet connection need to be to support Inpathy’s videoconferencing sessions?
  Basically, if you can watch a movie over the Internet then your connection is fast enough for WeCounsel. Obviously the higher the bandwidth...
Wed, 26 Nov, 2014 at 4:52 AM